About Changing Tracks & Music Services

Changing Tracks is a programme of peer support and learning, training and consultancy for, with and by music services wanting to improve equality, diversity and inclusion (ED&I).

Our mission is to help music services to embed ED&I throughout their strategy and practices, so that they become more resilient, relevant, and responsive to young people, schools, local authorities and other commissioners of services, and model good practice for hub partners.

We do this by providing FREE peer working groups, training and consultancyadvice and resources and action research projects (currently focusing on nurture groups) in four areas:


We’re part of Hertfordshire Music Service, and the programme is backed by Youth Music, thanks to the National Lottery via Arts Council England.

Are you a music service
wanting to become more inclusive?

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Can we help you?

Would you like us to ... present or provide training or consultancy for your regional hub group, music education hub, or music service?


We use research as a catalyst for development: we fund music service partners - including managers and instrumental teachers - to:

  • test approaches to inclusion
  • learn from their successes and challenges
  • and share their learning with other music services

Our current action research projects are with 17 music services who are developing nurture groups with primary schools.

The National Music Services Working Group on Inclusion (NWG)

We run the National Music Services Working Group for Inclusion in partnership with Music Mark, the UK association for music education.

The purpose is for music services to share their learning around inclusion and to provide support and challenge to each other. The action research partners (see below) also share their emerging findings on the drivers and barriers for inclusion.

Until 2020, the group consisted of a small group of inclusion action research partners, plus, six others.

From September 2021 there are around 45 music services represented on the group.

What is inclusion in music education and youth music?

We know that music-making is a strong contributor to young people’s personal and social development. But despite this, too many are missing out because of who they are, where they live, what they are going through, or the lack of diversity of opportunities.

Our work with music services helps them embed musically inclusive practice into their work, making sure young people’s music is HEARD:

  • Holistic

    the personal, social and emotional benefits of music drive our vision and mission

  • Equitable

    people facing the biggest barriers receive the most support

  • Authentic

    the work is designed in collaboration with the people it’s for

  • Representative

    the people we work with as participants and colleagues reflect our diverse society

  • Diverse

    all musical genres, styles, and practices are valued equally

HEARD Principles